A Prince George hotel is in damage control after a facebook post by a local woman has gone viral across the country.
Aimee Bespoyasny says Esther’s Inn turned her and her two children away because she was from the area.
She says the manager at the hotel told them they have problems with locals partying and trashing rooms.
Bespoyasny says as a single mother, she can’t afford big vacations.
“So that’s what we do, is these mini-holidays. I know lots of other families do it, you know we support our local businesses and I would expect that is as community members would be treated a little bit better.”
Several other similar stories have since surfaced across social media
In response, the hotel issued the following statement via Facebook;
We apologize for the delayed response regarding the recent misbehavior of a manager at Esther’s Inn. We unfortunately encountered technical difficulties when attempting to log into our Facebook account as too many posts triggered a warning from Facebook resulting in the account being flagged.
First and foremost, Esther’s Inn management extends our deepest apologies for the recent behavior in which a manager, who recently took over a new role at the front desk, has conducted. The alleged tone and context of his words are not a reflection of our business’ practice and belief. The manager has personally contacted Ms.Visona, and the GM, who was out of town at that time, will follow up shortly.
Furthermore, we would like to make it absolutely clear that there has been a misunderstanding and that we do not have such a policy that rejects locals from our hotel. No such “no local” policy exists within our establishment. Our hotel is very much a part of the Prince George community and has been for the past 30 years and we will learn from this incident to better communicate with customers in order to ensure they experience the best of what we have to offer.
The actions of one misinformed employee does not reflect the entirety of our establishment of 30 years.
We will update our progress shortly.