Shaw services are now back up and running.
The company tweeted around 1:30 this afternoon (Monday) warning customers of interruptions to their TV, phone and internet services due to a damaged fibre optic cable.
Nearly nine hours later, they say the issue has been resolved.
This issue is now resolved. All services are fully restored. Thank you again for your patience.
— Shaw Help (@Shawhelp) June 11, 2019
Original story:Â
Some Shaw customers in the Cariboo Region and Northern BC, including Prince George, are experiencing interruptions to some of their services.
According to their Twitter page, the company is working to resolve the issue, but did not provide a timeline.
Customers in the Caribou Region in Northern BC may be experiencing interruptions to TV, Internet, & Phone services. We’re working to resolve this as soon as possible and apologize for any inconvenience caused. If you have Internet access, visit us at https://t.co/ByPZIYizGO
— Shaw Help (@Shawhelp) June 10, 2019
A service representative with the company said that a fibre optic cable was damaged during construction, affecting the Kamloops area to north of Prince George.
Something going on in the Prince George area you think people should know about?
Send us a news tip by emailing [email protected].
