Update: Attemped copper theft cuts internet for some northern B.C. customers

Update 8:30 p.m. Tuesday, August 11th:

If you were without internet for several hours today (Tuesday) you were not alone.

CityWest reported a full service outage for all internet, telephone, and television customers in and around Prince George, including communities on the Central Coast.

According to the company, the outage was caused by a cut fibre line as a result of an attempted copper theft.

The cut was on a third-party carrier’s network in Alberta.

Power was restored around 7:00 tonight.

Telus customers were not affected.

Update: 7:16 p.m., August 11th:

Internet services were restored to customers at about 7 p.m. on Tuesday.

Update: 3:08 p.m., August 11th:

CityWest reports the outage was caused by a cut fiber line caused by an attempted copper theft.

It added it was the cut was on a third-party carrier’s network in Alberta.

Original Story:

CityWest is reporting a full service outage for all internet, telephone, and TV customers.

The outage includes customers with various providers in and west of Prince George, with a backup link to Vancouver currently affected by wildfires.

The company says crews are working to restore service as soon as possible.

Telus is currently not reporting any outages.

With files from Hartley Miller

Something going on in the Prince George area you think people should know about?
Send us a news tip by emailing pgnews@vistaradio.ca.

Logan Flint
Logan Flint
Logan is the News Reporter and Afternoon News Anchor for The Moose in Smithers, covering stories from Burns Lake to Hazelton along Highway 16. Born and raised in Smithers, he's grown up around radio and has spent time as an on-air announcer for the station's afternoon and morning shows.

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